# Lupa Password

Bila kamu mendaftar dengan menggunakan email atau nomor whatsapp. Kamu bisa menghubungi Customer Support kami untuk meminta reset password melalui 2 kanal berikut:&#x20;

### Melalui Email

silahkan kirim request ke <halo@satu.love>

### Melalui WhatsAppp

silahkan kirim request ke nomor [+6281265892341](https://wa.me/+6281265892341)

*catatan: Harap menggunakan Email atau Nomor whatsapp yang terdaftar di sistem kami.*&#x20;

Setelah kamu menerima password yang baru, sangat diharapkan untuk menggantinya dengan password yang lebih aman dan mudah kamu ingat. Ikuti petunjuk berikut: [Mengganti Password](/user-guide/user-manual/pengaturan-akun/mengganti-password.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.satu.love/user-guide/user-manual/pengaturan-akun/lupa-password.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
